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  • Company Type For Profit
  • Contact Email contact@helpshift.com
  • Phone Number 1 415-400-4315

Helpshift is the only customer service platform built for the unique needs of the mobile era. It delivers a great in-app help experience for many of the world's top mobile apps and mobile games. Helpshift pioneered in-app messaging for support that works just like modern mobile messaging apps, ensuring users never have to leave the app.

Using bots, Helpshift can automate up to 90% of user issues, improving response times while reducing costs. With Helpshift, users get a fast, always-on help experience that feels as natural as talking to friends and family.

Helpshift today delivers the help experience for many of the world's top mobile apps and mobile games, including Supercell, Square, Tencent, Brex, Xfinity Home, Microsoft, Virgin Media, Zynga, Viacom, and hundreds of other leading brands Helpshift is installed on two billion devices worldwide and serves more than 820 million active consumers monthly. To learn more about Helpshift, visit helpshift.com and follow @helpshift on Twitter. Helpshift is headquartered in San Francisco and backed by True Ventures, Microsoft, Salesforce, and Nexus Venture Partners.

Lists Featuring This Company

Private United States Companies (Top 10K)
9,740 Number of Organizations â€¢ $1.2T Total Funding Amount â€¢ 95,523 Number of Investors
California Customer Service Companies
2,867 Number of Organizations â€¢ $12.7B Total Funding Amount â€¢ 1,082 Number of Investors
California Companies With More Than $1M in Revenue (Top 10K)
9,872 Number of Organizations â€¢ $1.3T Total Funding Amount â€¢ 79,538 Number of Investors
San Francisco Companies that Exited
3,066 Number of Organizations â€¢ $210.3B Total Funding Amount â€¢ 15,735 Number of Investors
Helpshift was acquired by Keywords Studios for $75M on Dec 5, 2022. This deal was done in Cash & Stock.

Frequently Asked Questions

Where is Helpshift's headquarters? Helpshift is located in San Francisco, California, United States.Who invested in Helpshift? Helpshift has 10 investors including M12 - Microsoft's Venture Fund and Portfolia.How much funding has Helpshift raised to date? Helpshift has raised .When was the last funding round for Helpshift? Helpshift closed its last funding round on Jul 31, 2019 from a Series C round.Who are Helpshift's competitors? Alternatives and possible competitors to Helpshift may include GuruInMarket, and PetDesk.