Simplify360 is an AI-powered Customer Experience and Support platform.
Acquired by Nextiva
Simplify360 is an AI-powered single window platform that helps the brand handle the entire digital ecosystem, which includes Email, LiveChat, Social, Reviews, E-commerce, etc.
The suite lets you stay on top of any conversations and the perception of the social/digital ecosystem, based on your brand/competition/industry. The most
powerful aspect of the platform is its embedded AI and automation which lets us manage your brand customer experience and brand reputation from a single product.
Simplify360 suite helps clients ranging from large enterprises to smaller brands and across the industry verticals like Telecom, Retail, Media, BFSI, and Internet companies.