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  • Company Type For Profit
  • Contact Email support@sparkcentral.com
  • Phone Number 866-599-6229

Consumers today engage with brands and companies on social channels by sending tweets and messages stating their customer service needs openly and publicly. Many companies choose to respond to these consumers via the same channels in order to address their concerns. The Sparkcentral Platform helps customer support teams manage large volumes of

social inquiries in a streamlined and efficient manner. The platform pulls in the messages from these social channels and presents them to customer care teams via a secure agent console that automatically assigns the messages to the first available agent. Sparkcentral’s client roster includes Delta Air Lines, Emirates, Netflix, Nordstrom, Dropbox, Uber, and T-Mobile.

The company’s client portfolio includes Uber, Dropbox, Delta Air Lines, Netflix, Jetblue, Discover, Nordstrom, and many others.

Formerly known as TwitSpark, Sparkcentral was incorporated in 2012 and is based in San Francisco, California.

Lists Featuring This Company

SaaS Acquired Companies With Less Than $50M in Revenue
1,818 Number of Organizations • $22.8B Total Funding Amount • 6,453 Number of Investors
Customer Service Companies With Less Than $10M in Revenue (Top 10K)
9,207 Number of Organizations • $8.5B Total Funding Amount • 2,436 Number of Investors
San Francisco Bay Area Companies With Fewer Than 100 Employees (Top 10K)
9,833 Number of Organizations • $184.3B Total Funding Amount • 55,651 Number of Investors
Enterprise Software Acquired Companies With Less Than $1B in Revenue
1,503 Number of Organizations • $56B Total Funding Amount • 5,798 Number of Investors
Sparkcentral was acquired by Hootsuite on Jan 6, 2021.

Frequently Asked Questions

Where is Sparkcentral's headquarters? Sparkcentral is located in San Francisco, California, United States.Who invested in Sparkcentral? Sparkcentral has 12 investors including Jackson Square Ventures and Split Rock Partners.How much funding has Sparkcentral raised to date? Sparkcentral has raised .When was the last funding round for Sparkcentral? Sparkcentral closed its last funding round on Nov 18, 2016 from a Venture - Series Unknown round.Who are Sparkcentral's competitors? Alternatives and possible competitors to Sparkcentral may include Falcon.ioSleeknote, and OpsGenie.