employee and customer support. We work with telcos, banks, retailers (including e-comm), online learning platfroms, consultants and other knowledge intensive industries.

Our clients face the following challenges: - suboptimal payroll allocation, - systemic staff overtime work in support, - plummeting SLA, - negative NPS, - lack of self-service option for customers or employees and inability to rapidly adapt to process or product changes.

We help them to solve it with our platform for support automation with a unique set of tools which includes: - a chat center for agents with an AI-assistant - a Q&A knowledge bases with an unlimited capacity for adding new knowledge - a chatbot 2.0 (self-learning, no-code and supporting more than 90 languages) - and a mini-RPA module for integrations