Company Performance Metrics
- Ken Chartrand: CEO & Owner
Encore Business Solutions is a trusted Microsoft Dynamics 365 Partner, serving over 800 clients across North America with ERP and CRM solutions. We believe that technology alone is not enough to further any company’s success. You also need to align that technology with strategy, people, and processes. And you need a partner to provide a steady hand
through change, expertise across the full Microsoft suite, ongoing support, and honest advice. That’s where we come in.
With over 35 years in business, Encore has completed more than 2,300 Dynamics implementations. The Encore team includes experts in every Dynamics 365 ERP and CRM solution, plus the connected products: familiar Office tools, Power BI and the rest of the Power Platform, Copilot AI, and more. Encore integrates Dynamics 365 with the rest of the Microsoft stack as well as ISVs and 3rd-party tools, creating comprehensive solutions tailored to each customer.
While some partners focus simply on providing technology for clients, Encore believes that it’s essential to prioritize strategic alignment, user adoption, ongoing support, and training as well. Even the best technology will fall flat without team buy-in.
Encore’s average client has been with us for over 13 years, because they know they can depend on us for day-to-day support as well as big-picture strategic consultation and technology implementations.
