Company Performance Metrics
- Somnath Biswas: Founder and Chief Executive Officer
A B2B Chatbot lifecycle Management platform, for Enterprises to design, build and manage/alter Chatbots that support internal & external business processes.
• An OMNI-CHANNEL PLATFORM, its supports 10 chat and voice assistants. This includes not just the popular messaging platforms like facebook, slack, kik etc. but also webchat bot and
chatbot for your existing mobile app.
• HUMAN-AI HYBRID features allows for hand-off to a human Agent & back, for when the users need to speak with an agent. Pre-integrated with industry standard platforms like Live Chat, Salesforce Live Agent and Intercom.
• CAMPAIGN MANAGEMENT is a unique feature to run chat message-based campaigns, scheduled and rule driven, especially effective where the focus is continuous engagement and user retention.
• INTEGRATING RPA and Other systems through chat, is possible through the layered architecture that allows calls to be made to external APIs.
• GUI DRIVEN User Journey design, using our library of pre-built chat elements (Cards, buttons, Statements, Q&A pair, Q&A multiple options etc) brings the time to launch to hours & days instead of weeks.
• EASY LAUNCH using the rich library of pre-built dialogues for core common functionalities like Displaying a Portfolio, Contact Details, Reviews & Feedback and many more in the pipeline.
• BOT & SERVICE Analytics through Console Dashboard and Reports
• OTHER COOL FEATURES- Selective Publish, Preview Bot, before you make any feature/element live, Single Shot summary view of the Bot journey. And loads more 😊 Care. Innovate. Delight. More details at : www.hashblu.io | @hashblu
