Total Funding
53
Total FundingVenture - Series Unknown raised
Growth Score in past quarter
pts
Heat Score 53 in past quarter
2 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
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147103
Koopid is an AI-based customer service and messaging solution.
Acquired by 
Dialpad
- Venkatesh Krishnaswamy: CEO and FounderPast Role: Avaya, Vice President
Dan Nordale: Chief Revenue OfficerPast Role: Flowroute, Chief Revenue Officer
About the Company
Koopid is an AI-based customer service and messaging solution. It enables the convergence of experience, workflow, and human-in-the-loop. Koopid’s A.I-powered CX Orchestration platform transforms the contact center into a digital-first powerhouse, deftly blending intelligent automation and expert human touch across channels.
The company was
founded in 2016 and is headquartered in San Ramon, California.