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Service Metrics Group Logo
Service Metrics Group CB Rank
1746626
Heat Score
64
Global customer experience measurement focused in the hospitality & travel industry
Founded
obfuscation
Private Plano, Texas, United States11-50 www.servicemetricsgroup.com
Travel
Overview

Service Metrics Group
Heat Score
64

Growth Score
pts
in past quarter
Heat Score 64
-7 pts
in past quarter

Company Performance Metrics

Score
Trend
AI Content may contain mistakes and is not legal, financial or investment advice.Learn more.
Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
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Recent Milestones
Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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See more interactive data and historical milestones on desktop for the best experience

About Service Metrics Group

CB Rank
1746626
Global customer experience measurement focused in the hospitality & travel industry
Founded
obfuscation
Private Plano, Texas, United States11-50 www.servicemetricsgroup.com
Travel

Key People

Details

Operating Status Active
Company Type For Profit
Founders  Will Tarrant
Predictions & Insights

Growth Prediction

See this Growth Prediction

Products & Services

Mystery Shopping/Quality Inspections
Objective evaluations of customer service and operational standards conducted incognito by trained analysts.
Customer Satisfaction Feedback and Tracking Systems
Systems that collect and analyze solicited customer feedback to measure satisfaction and identify improvement areas.

Unlock More with Crunchbase Pro
  • Full access to financial & funding data on unlimited profiles
  • Export up to 2k results/month for analysis
  • Track market signals on competitors, products, and R&D
  • Preview private company insights and predictions
Financials
Market Intelligence
People
View Profiles & Contacts
Headcount 11-50 Employee Profiles 1 Contacts 2

Employee Profiles

News
Technology
View Tech Report

IT Spend

$311KThis year, Service Metrics Group is projected to spend $311K on IT, according to Aberdeen.

Active Website Tech Count

25Service Metrics Group is actively using 25 technologies for its website, according to BuiltWith. These include Viewport Meta, IPhone / Mobile Compatible, and  SSL by Default.
Sub-Organizations
Frequently Asked Questions

Where is Service Metrics Group's headquarters? Service Metrics Group is located in Plano, Texas, United States.Who are Service Metrics Group's competitors? Alternatives and possible competitors to Service Metrics Group may include Qualtrics, Medallia, and  Revinate.
Who We Are
What We Do
Helpful Links
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