Company Performance Metrics
- Robert Hood: Founder and CEO
Their mission is to improve the productivity, profitability and quality of life of their clients by using their professional skills, knowledge and expertise in information technology to make their jobs easier and less troublesome. They strive to accomplish this in a way that maximized their net cash flow and minimized the client’s total cost of
technology ownership. They charge a fair and reasonable fee for their services - always remembering that even if they charge by the hour, the client is paying for a solution.
They work as a partner to their clients, realizing that their success is their success. Their achievement is tied to how well their clients prosper, both financially and technologically. They work to make every client a showcase for successful and effective use of information technology and its implementation.
They value honesty, integrity and respect, and execute on those values in all dealings with their clients. They are open with their clients about the risks as well as benefits, costs as well as savings. They communicate expectations so there are never any surprises. If they can’t provide value to a client on a project, they let them know it up front.
They take responsibility for their failures as well as their successes. They use their experience and knowledge, in combination with planning and project management, to maximize successes; they never execute impulsively or take unnecessary risks.
Although they take their profession seriously, they also realize that work is only one aspect of life. Family, friends, civic duty also play important roles. They strive to keep their responsibilities to each of these in balance and in perspective. And they always remember that work, as well as the other aspects of their lives, should be enriching, rewarding and add substance to their lives.