Company Performance Metrics
2Safe provides debt collection and customer risk management services tailored for internet service providers (ISPs). Its platform facilitates risk assessment during client onboarding by integrating with credit bureaus such as SPC and Serasa. The company offers data enrichment services to maintain updated customer contact information, aiding in the
recovery of overdue payments and equipment. 2Safe operates a call center dedicated to ISP collections, utilizing trained personnel and artificial intelligence tools to enhance debt recovery processes. The service includes omnichannel communication strategies, identifying each debtor's preferred contact method to improve engagement. Additionally, 2Safe automates the process of reporting delinquent accounts to credit protection agencies. Clients can monitor collection activities in real-time through the platform, accessing call recordings and message logs across various channels.
