Company Performance Metrics
Joseph Lembo: Founder, President & Chief Executive Officer
Advanced Call Center Technologies provides of contact center and back office support services, providing solutions. Founded in 1997, ACT is a leading performance-driven provider of contact center and back office support services, providing solutions for top companies in the United States. ACT is a complete end-to-end, multi-channel customer
communications provider capable of integrating many different facets of your daily operations, management, and back office logistics.
They work nationwide 24/7 from domestic and near-shore operation centers, providing service in 8 different languages including English, Spanish, Mandarin, Cantonese, Punjabi, Vietnamese, Armenian, and Tagalog. From personal onboarding through the entire customer relationship lifecycle, ACT tailors solutions that meet the unique needs of your business and make every customer connection count.
