Total Funding
87
64
Total FundingSeries B raised
Growth Score
-2 pts
Heat Score
0 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
Recent Milestones
Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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Balto is your AI workforce for the contact center.
- Zachary Sean Brown: Speech and Language Processing LeadPast Role: S&P Global Market Intelligence, Lead Data Scientist
- Marc Bernstein: CEO & Co-Founder
About the Company
Balto unites agents and supervisors with AI to power better agent performance. Agents and managers trust Balto's real-time guidance to prevent missed sales opportunities, costly compliance mistakes, and negative customer experiences. Empowering agents results in happier customers, increased revenue, and better retention. Today, Balto has
guided over 150 million calls, provided over 185 million real-time recommendations, driven millions in increased revenue, and has a 4.8-star rating on G2.
Balto is trusted by top contact centers, including National General Insurance, eHealth, American Homes for Rent, Spring Venture Group, and Cellular Sales. Want to learn more? Visit https://balto.ai.
