Operating in Asia, Barkmall is first launched in Hong Kong and endeavours to expand its reach to China, Singapore, Thailand, and APAC region.

At Barkmall, we view pets (and pet parents) as family, and we are obsessed with meeting and exceeding their needs through every interaction. Pet parents want a trusted destination where they can purchase a wide selection of goods or services with ease and at the most competitive prices. We reimagined the pet commerce experience with the goal of meeting and exceeding pet parents and pet sellers every need and desire, with our commitment to customer service, which is at the core of our offering. Barkmall is powered by a dynamic end-to-end e-commerce, logistics and technology backbone and a culture of exceeding customers’ needs. Our technology transforms the way pet commerce work from providing personalised shopping experience, last-mile delivery to reimagining how pet parents search and discover on a truly pet-centric platform. All of this enables us to break those conventional customer trade-offs, and give our customers more choice, faster service, and lower costs.

Barkmall.com is the only online shopping mall that is 100% dedicated to everything pets. It offers Bark First which is an annual membership program with free shipping and other perks, and autoship service which is a subscription based recurring orders. For sellers, Barkmall offers the fulfilled-by-bark services which is a full service logistics solution for pet sellers.

Barkmall’s mission: We strive to offer pet parents the most competitive prices, the best selection of products, and the most convenient shopping experience with excellent customer care.

Barkmall’s vision: Barkmall’s vision is to be the most trusted pet-centric company, where pet parents can find and discover any product or service they want or need online.

Barkmall was founded in 2020 and is headquartered in Hong Kong.