Company Performance Metrics
- Randy Peck: Founder
BatchMaster ERP is a process manufacturing ERP software built to help manufacturers manage complex, regulated, batch-based operations with accuracy, control, and intelligence. It is purpose-built for industries such as pharmaceuticals, food & beverage, chemicals, personal care & cosmetics, nutraceuticals, and paint & coatings, where
traceability, quality, and compliance are non-negotiable.
The platform combines deep process manufacturing functionality with AI-driven insights to help manufacturers reduce errors, improve quality, optimise production, and make faster, data-backed decisions.
Founded in 1983, BatchMaster brings 40+ years of industry expertise and supports 40,000+ users worldwide across North America, the United Kingdom, Europe, Asia-Pacific, the Middle East, South Africa, Australia, and New Zealand.
Headquartered in Irvine, California (USA), with offices in North America and India, BatchMaster ERP serves manufacturers across 20+ industries in more than 80 countries.
BatchMaster ERP is ideal for: Process manufacturers using batch, formula, or recipe-based production Regulated industries that require strong traceability, compliance, and quality control Mid-market and growing manufacturers looking for a scalable, industry-specific ERP Manufacturers seeking to leverage AI for smarter planning, quality, and decision-making
Key ERP Modules Laboratory & Formula Management Inventory Management Lot Traceability New Product Development (NPD) Quality Control (QC) Compliance & Audit Trails Production Planning & Control Batch Processing Warehouse Management with Barcode Integration Sales, Purchasing & Finance Power BI Reporting & Analytics AI-powered Support Assistant AI-Driven Capabilities
BatchMaster ERP embeds AI and advanced analytics across core manufacturing workflows to enhance visibility, accuracy, and operational efficiency: Ask BME AI Assistant: Instant, contextual answers and guidance within ERP workflows.
AI-Driven Product Development: Faster formula and recipe creation with compliance support. AI-Powered Sales Forecasting: Accurate demand predictions for smarter planning and inventory. Embedded Process Intelligence: Automates tasks, reduces errors, and optimises decisions in real time. Powe BI Dashboards: Smart reporting and insights through AI-enhanced dashboards and Power BI analytics Data-driven decision support that helps manufacturers act faster with confidence
These capabilities enable manufacturers to move from reactive operations to predictive, insight-led manufacturing.
Security & Support BatchMaster ERP is built on a secure, enterprise-grade foundation, ensuring data protection, reliability, and compliance: 24/7 global customer support ISO-certified processes CMMI Level 5 maturity Secure cloud hosting Data encryption at rest and in transit Regular penetration testing SLA-backed support services Privacy and regulatory compliance assured
