three core areas: European Institutions CRI Group looks back on a well-established track record of providing ICT solutions and iGovernment services to the European Institutions and other international organisations. This activity is spearheaded by the group’s subsidiaries in Luxembourg and Belgium. Our presence there allows us to always be close to our customers thereby serving them even better. We share a common passion and are committed to the fulfilment of the needs of institutions, delivering innovative and quality solutions. iGovernment Services The innovative use of ICT applications is rapidly becoming the cornerstone of modern public policy. Beyond individual applications and layers of digitisation, CRI Group provides high-level management expertise to the European institutions in the implementation of projects aimed at communicating effectively with European citizens and industry. The key areas of smart living, digital inclusion, cybersecurity, eHealth & ageing, open government and citizen sentiment analysis are likely to remain key areas for the provision of iGovernment solutions in the foreseeable future. Mobile Marketing & Multimedia Our service offering reinforces the vital importance of highly focused audience building and segmentation, leveraging key behavioural insights that support recruitment and engagement. We have developed strong expertise in understanding behavioural attitudes and their adaptation them to the MNO’s KPIs. Micropayment models, feemium content and gaming are used to increase network interaction and subscriber involvement, i.e. measurable increases in revenue and loyalty.