Company Performance Metrics

- Sudhansu Panigrahi: Vice President and India Center Head
- Lauren Harshaw: Executive Director, Global Marketing, Revenue Management and Digital MonetizationPast Role: smartOne Prepaid, TSYS, Associate Director, Sales and Marketing
CSG International offers software-as-a-service solutions that enable organisations to manage customer experience, billing, payments, and monetisation across the full customer lifecycle. The company supports sales, onboarding, billing, payment, and retention processes via platforms that handle everything from network and partner monetisation to
configure-price-quote operations. Its systems are designed for industries such as telecommunications, utilities, financial services and media, helping businesses launch offers, manage revenue streams, and provide self-service options to end users. Through its customer communications and operations solutions, CSG International helps companies orchestrate interactions on the channel of choice, accept digital and mobile payments, and integrate billing and commerce in a unified environment.

