Company Performance Metrics
Headquartered in a fast-growing suburb of Minneapolis/St. Paul, Minnesota, CCS has been serving the North American business community with effective call center and answering service solutions for over 50 years.
Operating 24x7x365, with multiple call center support teams located throughout North America, we provide client coverage currently
in 45 states (and growing), you can be confident and rely on the CCS team as your trusted partner.
At CCS, our team members and team centric corporate culture are our greatest assets which allow us to deliver the best possible customer experience.
CCS offers cutting-edge technological services and cost-effective solutions to businesses of all sizes. You pay only for the actual time that you use our services. There are no hidden costs or investment in technology, as CCS has these tools in place.
Our live agents respond to your customers --24 hours a day -- 7 days a week -- 365 days a year.
Utilizing CCS answering services will help increase your company’s productivity and manage your costs allowing more focus on your customer requests.
We are a nimble organization and can provide a customizable solution that meets your needs. Our clients use CCS services for:
Overflow call support Order/Reservation Processing Technical Support/Tier 1-2 Online chat help Outbound calling campaigns Live Virtual receptionists/assistants Critical Call Support E-Mail answering/response management Managed IT Services and Consulting partner
Rest assured, with many of our clients covering a wide variety of industries such as law, financial services, healthcare, automotive, banking, construction and many more, you can rely on CCS to be a trusted partner in helping you manage/grow your business. From startups, small business owners to large corporations, we can help!
CCS is proud to be HIPAA, PCI and HITRUST compliant.
Contact us with any questions!
