75
Growth Score
pts
Heat Score
6 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
Recent Milestones
Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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528391
Encompass-CX is a B2B Customer Experience Management application designed to collect & analyze data from multiple customer touch points.
Thomas Cates: Founder, Chief StorytellerPast Role: The Brookeside Group, President
About the Company
Encompass-CX is a B2B Customer Experience Management application designed to collect & analyze data from multiple customer touch points. We aggregate event data streams and determine CX impact with our machine learning engine that looks for the events that have the greatest impact on revenue or profit (Churn, Upsell, Customer Tenure). Our
system can quickly determine in real-time when an event occurs what the business impact will be and the system can alert the team members who can take action. We integrate with cloud-based systems to grab data and push data after its scored as well as integrate task management with your preferred CRM.
