Company Performance Metrics
Expert Planet is a provider of high performing live agent and IVR teleservices for sales, customer service, and training calls, as well as, cloud-based telephony solutions for call centers and agent communities.
They provide a scalable, consultative virtual workforce that helps clients to improve their brand interactions, sales performance,
customer engagement, service, and cross-selling. Our client base spans traditional TV advertisers, digital media marketers, Fortune 500 firms, and both brand and direct response campaigns.
Expert Planet clients receive the benefit of our best-in-class cloud technology platform, relationship marketing tools, dynamic scripting system, and unparalleled on-demand expert network. We flexibly structure relationships on a dedicated or shared model, and on a fixed or performance-basis. Sample clients include TJX, eBay, Beachbody, Tristar, Gaiam, Vermont Teddy Bear, and a variety of Fortune 500 clients.
The company's agents and experts are all located in the US. We're headquartered in Florida and run by executives with branding, technology, and workforce management expertise.
