Company Performance Metrics
Founded in 2004 by industry veterans, Federal Management is a pioneering force in the Debt Collection sector in the UK. Renowned for its commitment to excellence and cost-effective solutions, the company has carved a distinguished reputation by delivering exceptional results while minimizing the financial impact on clients. Headquartered in West
Lancashire, Federal Management operates across the UK with regional offices in Northern, Scottish, Midlands, and London, bolstering its nationwide presence.
Federal Management established itself in the Debt Recovery field through an unwavering commitment to excellence, driving ongoing success. Recognized for high standards, the company achieved ISO:9001 accreditation in 2009, garnered the Investors in People award for multiple years, and holds accreditation from the Credit Services Association, maintaining a flawless 100% pass rate. As the sole Debt Collection Agency accredited by the Financial Services College their services notably exceed those of conventional agencies.
Federal Management is steadfast in its mission to be the premier choice for Business Debt Collection Services in the UK, fostering enduring relationships with clients. They prioritize continuous improvement, pioneering strategies, and modern adaptation to maximize debt collections. Their commitment extends to empowering employees by investing in their training and personal development, enabling them to achieve client’s goals. While maximizing debt recovery, the agency prioritizes sensitivity to existing business relationships.
With a steadfast dedication to innovation and leveraging cutting-edge technology, Federal Management stands as a regulated entity under the FCA, marking a testament to its continuous success and achievements within the industry. Complementing its domestic operations, the company boasts a dedicated International Team and a robust network of global partners for overseas Debt Recovery.
In 2012, Federal Management introduced FM International, an exclusive service tailored for high-profile Debt Recovery worldwide, catering particularly to esteemed industries associated with prestige and wealth. Continuing its trajectory of growth, Federal Management is poised for expansion, focusing on refining rapid collection methodologies, harnessing leading-edge technology, and fortifying its existing partnerships for sustained advancement in the coming years.
The company's dedication lies in delivering a diligent, progressive, and quality service, anchored in principles that administer justice when appropriate. Clients are treated with utmost respect, honesty, and integrity, underpinned by hard work, perseverance, and robust communication. The agency actively promotes employee encouragement, motivation, and development, exceeding expectations through innovative practices and ongoing investment.