a complex and ever changing industry. The Fidelity team consists of seasoned professionals who understand the value of helping merchants stay in compliance, working with them to qualify for the best pricing. They have spent countless hours on site with merchants analyzing processing statements for savings, training employees, reprogramming and installing all types of credit card systems, trouble shooting technical problems, fighting fraud and chargeback issues, and helping with bookkeeping and accounting issues. Sales and service of your account are performed by the same representative to ensure quality and provide a stable point of contact.