Software-as-a-Service (SaaS) basis as a fully hosted, and supported web-based learning management system with custom branding capability. Once content providers have uploaded their e-Learning content, they can create branded client portals within minutes providing their clients with access to all or part of the e-Learning library.

The Firmwater LMS is currently used in over 300 organizations around the world supporting delivery of training in both B2B and B2C applications. Some organizations use the integrated eCommerce functionality to sell their courses online. Other organizations have integrated the Firmwater LMS into their applications using the web services API.