Total Funding
77
76
Total FundingSeries D raised
Growth Score
-5 pts
Heat Score
-17 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
Recent Milestones
Raised Funding Round
Jan 1, 1970
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3473
Forethought is a generative AI suite for customer support automation.
- Deon Nicholas: CEO and Co-Founder
- Sami Ghoche: Co-Founder
Zendesk
About the Company
Launched in 2018, Forethought is a generative AI for customer service automation to maximize efficiency and productivity. Forethought’s products enable seamless customer experiences by infusing generative AI, powered by Large Language Models (LLMs), at each stage of the customer support journey: resolving common cases instantly, predicting and
prioritizing cases, and assisting agents with relevant knowledge.
Black Founded
Black Led
Women Founded
