Company Performance Metrics
- Melissa Bertel: Sr. Partner
- Robert Henehan: COO
Bastion Intelligence provides generative AI technology and advisory services for healthcare, helping thousands of healthcare and mental health organizations adopt AI safely, securely, and effectively. The company's flagship product, BastionGPT, is a HIPAA-compliant AI platform built specifically for healthcare professionals. It combines a
powerful AI assistant, unlimited AI medical scribe, and advanced document analysis into a single, privacy-first platform. BastionGPT leverages private, healthcare-tuned instances of leading AI models, including GPT-5, Claude, and Gemini, to help clinicians draft clinical notes, transcribe sessions, summarize records, and streamline administrative workflows. All plans include a Business Associate Agreement (BAA) by default, and no user data is ever shared with third-party AI providers for training. Beyond the platform, Bastion Intelligence is the gold standard provider of expert advisory services focused on the safety, security, compliance, and effective adoption of generative AI across healthcare organizations. These services include AI strategy development, workforce training programs, vendor assessments, use case evaluations, and implementation support, ensuring organizations maximize the value of their AI investments while meeting regulatory requirements. Founded in 2018 by Josh Spencer, trusted healthcare technology executive with formal training in cybersecurity from the University of Texas and machine learning from Stanford University, Bastion Intelligence is headquartered in Dallas, Texas. The company operates as a trusted Microsoft AI Partner, with data hosted in HITRUST and ISO 27001-certified data centers across the United States, Canada, and Australia. Bastion Intelligence supports compliance with HIPAA (US), PIPEDA/PIPA/PHIPA (Canada), and APP (Australia).