Company Performance Metrics
- Eric Stoll: CEO
At FRM, our name defines us: “FRM” is an acronym for Franchise Relationship Management which is precisely what we empower franchisors to facilitate. No one likes having limited options when it comes to running their business, but for years that’s pretty much all that franchisors had available to them. For the longest time, there were just a handful
of software options for franchisee relationship management. FRM Solutions changes all that. Our product is built on an “open” platform as an extension of world-class Microsoft Dynamics CRM. FRM Solutions is a robust, out- of-the-box solution tailored specifically to the needs of franchisors for the management of their franchised relationships. As a sister company to ARKE Systems, FRM has some of the best and brightest marketing technologists, computer scientists, and web/mobile app designers and developers to draw from, all in-house and available – local resources right here in Atlanta, GA. As an enterprise level, custom solution provider for major corporations, ARKE delivers award-winning CRM, CMS, and Extranet/Intranet services to companies like AFLAC, Georgia Pacific, Turner Broadcasting, SPANX, and some 300 more clients of all sizes. Those same resources are making our out-of-the box systems affordable and available to franchisors of all sizes too. FRM Solutions is also proud member of the (IFA) International Franchise Association’s Supplier Forum, is a Microsoft President’s Club Award winner, and a past nominee for Gartner’s CRM Excellence Award
