products and services comparable to those offered by the world's leading telecommunications companies. Dedicated and experienced staff guarantee that customers receive a professional service tailored to their needs. Gibtelecom is the first Gibraltar business to receive the "Recognised for Excellence" award from the European Foundation for Quality Management. It is also an ISO 9001:2008-certified company. Gibtelecom provides fixed, mobile and internet services, runs a Network Operations Centre [NOC] that operates daily around the clock in Mount Pleasant to the south of the Rock, and has Customer Service at its Headquarters in John Mackintosh Square.