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  • Company Type For Profit
  • Contact Email contact@helpshift.com
  • Phone Number 1 415-400-4315

Helpshift is the only customer service platform built for the unique needs of the mobile era. It delivers a great in-app help experience for many of the world's top mobile apps and mobile games. Helpshift pioneered in-app messaging for support that works just like modern mobile messaging apps, ensuring users never have to leave the app.

Using bots, Helpshift can automate up to 90% of user issues, improving response times while reducing costs. With Helpshift, users get a fast, always-on help experience that feels as natural as talking to friends and family.

Helpshift today delivers the help experience for many of the world's top mobile apps and mobile games, including Supercell, Square, Tencent, Brex, Xfinity Home, Microsoft, Virgin Media, Zynga, Viacom, and hundreds of other leading brands Helpshift is installed on two billion devices worldwide and serves more than 820 million active consumers monthly. To learn more about Helpshift, visit helpshift.com and follow @helpshift on Twitter. Helpshift is headquartered in San Francisco and backed by True Ventures, Microsoft, Salesforce, and Nexus Venture Partners.

Lists Featuring This Company

West Coast Companies With Fewer Than 1000 Employees (Top 10K)
9,852 Number of Organizations â€¢ $810B Total Funding Amount â€¢ 85,118 Number of Investors
Western US Companies With More Than 10 Employees (Top 10K)
9,945 Number of Organizations â€¢ $1.7T Total Funding Amount â€¢ 86,920 Number of Investors
Western US Companies (Top 10K)
9,945 Number of Organizations â€¢ $1.6T Total Funding Amount â€¢ 89,257 Number of Investors
Internet Companies (Top 10K)
9,841 Number of Organizations â€¢ $503.4B Total Funding Amount â€¢ 39,438 Number of Investors
Helpshift was acquired by Keywords Studios for $75M on Dec 5, 2022. This deal was done in Cash & Stock.

Frequently Asked Questions

Where is Helpshift's headquarters? Helpshift is located in San Francisco, California, United States.Who invested in Helpshift? Helpshift has 10 investors including M12 - Microsoft's Venture Fund and Portfolia.How much funding has Helpshift raised to date? Helpshift has raised .When was the last funding round for Helpshift? Helpshift closed its last funding round on Jul 31, 2019 from a Series C round.Who are Helpshift's competitors? Alternatives and possible competitors to Helpshift may include GuruInMarket, and PetDesk.