consultation, design, programming, integration, and implementation through testing, training and maintenance support services. iSoft was established in response to a demand from several customers in need of turnkey technology solutions and support. The customers were dissatisfied with the quality of work and the customer service they received from other companies. Listening to her customers and seeing an opportunity to fill a niche, Lisbet envisioned a company that could not only provide leading technology solutions in the federal arena but one who could provide these solutions along with a high level of customer service and satisfaction.