retail brands include The Number 118 118 in the United Kingdom and Le Numero 118 218 in France, both of which are leading players in their respective markets.

kgb has pioneered the provision of a broad range of wholesale and retail information services beyond traditional directory assistance services, including call completion, movie listings, train schedules, price comparisons and "Ask Us Anything" service across multiple platforms, including mobile and landline phones, SMS and the Internet.

In 2009 kgb launched its flagship text answer service, 542542 (kgbkgb) following the success of kgb's similar "Ask Us Anything" premium text answer service in the United Kingdom. Early in 2010, kgb extended the brand to the Web with the launch of kgbAnswers.com, a site where users can search the vast kgb database of questions and answers, or ask their own question directly to a kgb Agent. Also in 2010, kgb harnessed its vast database of hyperlocal directory assistance information to launch www.kgbdeals.com, a coupon deal site that brings its members a daily discount on a city's most popular products and services. In addition this year in the U.S. and Europe, kgb launched www.kgbpeople.com, a people search engine that enables consumers to monitor their profile on the Web, set alerts, and manage their reputation online.

Last year kgb served more than a hundred million consumers globally and answered nearly a billion questions.