television (TV), music on-demand, in-room media device connectivity, and Hollywood's content. The company also provides media solutions, including Intrigue, a signature in-room entertainment solution that facilitates TV-based guest messaging, virtual concierge services, HD content, digital art galleries, music on-demand, interface, and iPod integration; Imagine, an interactive digital solution and service for the hospitality space and overall in-room enhancement; Guest Relationship Management, a component of the Intrigue solution that recognizes the basic profiles to customize key content likely to be of interest to the guest, such as news, weather, airport information, and sports; customized media entertainment systems and solutions; and KoolCentral, a solution that provides information tools, including buy reporting, occupancy reporting, credit reporting, content modification, automatic VOD error credit, help desk support utilities, billing and royalty services, network device tracking and monitoring, and TV-based guest text message composition and scheduling for hotels and resorts.

KoolConnect Technologies, Inc. was founded in 1999 and is based in Canton, Massachusetts.