Kustomer - Crunchbase Company Profile & Funding

Q: Who invested in Kustomer?

Kustomer has 15 investors including Norwest And Redpoint.

Q: When was the last funding round for Kustomer?

Kustomer closed its last funding round on obfuscated from a Venture - Series Unknown round.

Q: How much funding has Kustomer raised to date?

Kustomer has raised obfuscated.

Overview

Kustomer

Total Funding

obfuscation

Growth Score

Heat Score

Company Performance Metrics

Score

Trend

About These Metrics

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Learn more.

Growth Score - The measure of growth based on company activity, operational metrics, and investments

Growth Trend - The change in the growth score over the given time period

Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity

Heat Trend - The change in the heat score over the given time period

Recent Milestones

Raised Funding Round

Jan 1, 1970

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See more interactive data and historical milestones on desktop for the best experience

About Kustomer

CB Rank

9200

Kustomer is an omnichannel Software-as-a-Service (SaaS) CRM platform specializing in customer service.

Acquired by

Meta

Founded

obfuscation

Private

Venture - Series Unknown

Short Hills, New Jersey, United States

251-500

www.kustomer.com

Agentic AI

Artificial Intelligence (AI)

Business Process Automation (BPA)

CRM

Customer Service

SaaS

Funding Rounds

Venture - Series Unknown

OBF

obfuscation

Venture - Series Unknown

OBF

obfuscation

Series E

OBF

obfuscation

Key People

Brad Birnbaum: CEO & Co- Founder
Past Role: Airtime, CTO
Jeremy Suriel: Chief Technology Officer
Past Role: Airtime, Chief Architect

Details

Sub-Organization of

Meta

Legal Name

Kustomer, LLC

Operating Status

Active

Company Type

For Profit

Founders

Brad Birnbaum, Jeremy Suriel

About the Company

Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences. It scales to meet the needs of any contact center and business by unifying data from multiple sources, enabling companies to deliver service and support through a single timeline view. Kustomer is the core platform of some of the

leading customer service brands like Ring, Glovo, Glossier, Sweetgreen, Away, Rent the Runway, and UNTUCKit.

The company was founded in 2015 and is headquartered in New York.

Contact Email

info@kustomer.com

Predictions & Insights

Growth Insight

See this Growth Insight

Kustomer is

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to be growing

Top Contributing Factors

Recently Raised Funding

Growth Prediction

See this Growth Prediction

Top Contributing Factors

Key Employee Changes

Products & Services

AI Agents for Customers

A team of AI Agents that automatically respond to customer inquiries across multiple channels with human-like support to resolve issues efficiently.

AI Agents for Reps

An AI-powered assistant that supports customer service representatives by providing real-time data, suggested actions, and automated responses to improve service delivery.

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Financials

Company Funding

Funding Rounds

Investors

Total Funding Amount

obfuscation

Number of Funding Rounds

Unlock company funding data, including rounds, dates, amounts, and investors.

Announced Date	Transaction Name	Number of Investors	Money Raised	Lead Investors	Funding Type
obfuscated obfuscation	Venture Round - Kustomer	1	obfuscated obfuscation	—	Venture - Series Unknown
obfuscated obfuscation	Venture Round - Kustomer	1	obfuscated obfuscation	—	Venture - Series Unknown
obfuscated obfuscation	Venture Round - Kustomer	1	obfuscated obfuscation	—	Venture - Series Unknown
obfuscated obfuscation	Venture Round - Kustomer	1	obfuscated obfuscation	—	Venture - Series Unknown
obfuscated obfuscation	Venture Round - Kustomer	1	obfuscated obfuscation	—	Venture - Series Unknown

Funding Rounds

Total Funding Amount

obfuscation

Number of Funding Rounds

Unlock company funding data, including rounds, dates, amounts, and investors.

Announced Date	Transaction Name	Number of Investors	Money Raised	Lead Investors	Funding Type
obfuscated obfuscation	Venture Round - Kustomer	1	obfuscated obfuscation	—	Venture - Series Unknown
obfuscated obfuscation	Venture Round - Kustomer	1	obfuscated obfuscation	—	Venture - Series Unknown
obfuscated obfuscation	Venture Round - Kustomer	1	obfuscated obfuscation	—	Venture - Series Unknown
obfuscated obfuscation	Venture Round - Kustomer	1	obfuscated obfuscation	—	Venture - Series Unknown
obfuscated obfuscation	Venture Round - Kustomer	1	obfuscated obfuscation	—	Venture - Series Unknown

Investors

Unlock company funding data, including rounds, dates, amounts, and investors.

Investor Name	Lead Investor	Funding Round	Partners
Norwest	—	Venture Round - Kustomer	Scott Beechuk
Norwest	—	Venture Round - Kustomer	Scott Beechuk
Norwest	—	Venture Round - Kustomer	Scott Beechuk
Norwest	—	Venture Round - Kustomer	Scott Beechuk
Norwest	—	Venture Round - Kustomer	Scott Beechuk