professionals with an innovative operating and technological model to manage the repair of claims. Over the last 5 years, it has been transforming its traditional claims management process into a digital one, using new technologies such as artificial intelligent, predictive models, image recognition systems and robotic process automation (RPA).

Multiasistencia began operating in 1983. Since then, the company has steadily expanded its presence in other countries (France, Portugal, Italy, Brazil and Luxembourg). It manages more than 1 million files per year, with a staff of circa 1,000 employees and more than 3,000 trade professionals.