armor, and swords. The research is conducted by a team of highly qualified historians and archivists who are equipped with the tools in onomastics for every country in the world. This team finds and analyzes a variety a sources, including local reports and marriage licenses, to compile the most accurate and detailed family history possible. My Lineage highly values their customers and lives by their mission statement: 100% customer satisfaction, 100% of the time. To ensure the best possible experience, My Lineage regularly sends customers updates on the progress of their order. My Lineage has been recognized for their exceptional customer service; in 2014 they were awarded the BBB Torch Award for Marketplace Ethics as well as the Small Business Excellence in Customer Service from the California Legislature. On their website, My Lineage describes the entire research process in depth and explains what family coat of arms and family crests are and mean. The website also features a testimonial section, which is full of glowing reviews of the quality of the products and the unbeatable customer service.