Company Performance Metrics
Andy Aczel: Vice President of Technology
Omny IQ is collaborative, self-healing software - using situational awareness, AI and prescriptive analytics - that redefines how connected devices and the internet of things get designed, developed and deployed. For more than 100 years, product companies thrived through “planned obsolescence.” This method to artificially limit a product’s lifespan
and win repeat purchases has become a race to the bottom for consumer electronics companies. The challenge over the next 100 years is to fulfill the hearts and memories of consumers in the age of the “experience economy.” Deployed by large device companies and broadband service providers, the Omny IQ Preventive Care application allows engineers, operations and support people to readily identify and resolve connected experience problems in their installed base of connected homes. Companies can rely on Omny IQ to manifest people’s increasing desire for gratifying, stress-free, and glitch-free connected experiences, and thereby earn greater customer loyalty and healthier financial returns.