Company Performance Metrics
- Moritz Dausinger: Founder and CEOPast Role: Docparser, CEO & Founder
Refiner enables product and growth teams to collect high-quality user feedback with in-app surveys for web and mobile apps. By reaching users directly inside the product experience, teams can gather timely, contextual insights from specific user segments.
Refiner is used for NPS, CSAT, product feedback, customer satisfaction, feature validation,
onboarding research, churn prevention, and broader product and user research. Surveys can be precisely targeted and triggered based on user attributes, events, and product behavior, helping teams ask the right questions at the right moment.
The platform supports SaaS products, web applications, and mobile apps through native Mobile SDKs for iOS, Android, React Native, and Flutter. Refiner also connects with tools such as HubSpot, Braze, Salesforce, Customer.io, Amplitude, Mixpanel, and other CRM, analytics, customer data, and marketing automation platforms, making it easy to route feedback into existing workflows.
