Company Performance Metrics
Safecall was established in 1999 when whistleblowing was in its infancy. They are now a leading provider of an ethics telephone hotline and online reporting system, helping national and international organisations create a culture of integrity and openness, while simultaneously meeting the challenges posed by regulations, cultural differences and
language barriers.
Their client portfolio includes all industry sectors; they cover public, private and listed businesses. These vary in employee and revenue sizes, ranging from compact workforces to the world’s largest multinational organisations.
One of their founding principles was that only exceptionally skilled and professional call handlers would take reports. They pride ourselves on treating every caller as a unique individual, subsequently tailoring their response and report to them. The service is carried out without a script or a time limit.
Given the nature of the Safecall whistleblowing service we believe it is paramount to put people at ease, speaking in a considerate manner and listening without interrupting. These skills are invaluable when gathering accurate information in order to produce a high quality and detailed report for your organisation.
