Company Performance Metrics
- William McDermott: Chief Executive OfficerPast Role: SAP, Chief Executive Officer
Amit Zavery: President, Chief Product Officer, and Chief Operating OfficerPast Role: Oracle, Executive Vice President and Corporate Officer, Product Development
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management, as well as service
catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics, as well as governance, risk, and compliance; and application development services.


