Total Funding
86
80
Total FundingPre-Seed raised
Growth Score
-4 pts
Heat Score
1 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
Recent Milestones
Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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58340
Support Fusion automates ticket sync and reporting for MSPs, turning manual work into growth using the tools they already use.
About the Company
Support Fusion solves a painful, industry-wide problem: when enterprise clients co-manage IT with MSPs, support tickets and operational data must be rekeyed manually between disconnected systems like ServiceNow, ConnectWise, Jira, and Zendesk. This manual work creates delays, increases costs, and obscures performance visibility for both service
providers and their customers.
By automating this ticket sync from the start, Support Fusion becomes the intelligence layer that sits between ITSM and PSA tools, unlocking time-saving automation across the full managed services lifecycle — from SLA monitoring and onboarding to QBR preparation and upsell identification.
