managing host performance. It also provides Total Promo, a promotions management software that is used to improve promotion-related metrics during drawings and earnings periods; and Games Direct, a swipe-and-win and virtual scratch-off engine that enable its clients to create an interactive environment to motivate players. In addition, the company offers consulting, review and analysis, and custom software development services, as well as gaming enterprise support and database maintenance services. Further, it provides network engineering services, including network administration and engineering; hardware and software installation; software upgradation, migration, and conversion; network security, audit, and documentation; system tuning and optimization; and disaster recovery to gaming, public, and legal clients. Tech Results, Inc. was founded in 1998 and is based in Las Vegas, Nevada with satellite offices in Shreveport, Louisiana; and San Diego, California.