Company Performance Metrics
- Michelle Cirocco: Chief Impact Officer
- Chris McGugan: CEOPast Role: Belkin International, Chief Development Officer
We are the preferred sales, marketing, and customer experience solutions partner that delivers revenue as a service and customer care expertise with a human touch, best-in-class technology, and an operating model that is resilient to shifting market conditions. We partner with many of the world’s leading B2B companies including SAP, GE,
Adobe-Marketo, and Securus Technologies. Since our company began in 1995, we've generated more than $12B in revenue for our clients.
A purpose-built company, we believe in second-chance employment and strive to help disempowered people find their voice and reach their human potential. Eight of our 10 contact centers are staffed by incarcerated women, representing 70 percent of the company’s 600+ global workforce. The success of our model was documented in a recent study by the Arizona State University Seidman Research Institute. The results reveal that participants of Televerde’s program go on to attain employment, earnings, and education at higher rates and re-offend at significantly lower rates than other formerly incarcerated females in the United States.
