Company Performance Metrics
Salvador Osuna: Senior Computer System AnalystPast Role: Pulso Viral, Founder- Dick Herrmann: Co-Founder
TourConnect AI is a travel-tech pioneer building practical AI copilots for Destination Management Companies (DMCs) and tour operators. Deeply integrated with systems like Tourplan and FareHarbor, we combine real operational insight with advanced AI to deliver reliable, real-world automation. Our tools help leading DMCs cut quote times by 70%+, save
hundreds of hours, and lift conversion rates—while maintaining full control, quality, and personal service. Our flagship product is Itinerary Assist AI, launched in 2024 and now deeply integrated to the operations of DMCs in Europe, Asia Pacific, Africa and South America.
Itinerary Assist AI serves as a specialized AI Copilot engineered to optimize the quoting workflow for Destination Management Companies (DMCs) and inbound tour operators. By utilizing advanced natural language processing, the platform interprets complex inbound emails and automatically generates draft itineraries within core reservation systems like Tourplan and Hero. This automation significantly reduces manual data entry, enabling consultants to deliver accurate quotes up to five times faster than traditional methods. Designed specifically for the B2B travel sector, the software addresses the high-pressure demands of FIT and group booking environments. Key features, such as its "Rate Choice" logic for automated pricing selection and machine learning capabilities that adapt to team preferences, ensure high operational efficiency and consistency. The platform’s excellence has been formally recognized with the Best Travel AI Copilot 2025 award from LuxLife Magazine and a Rising Star designation from FeaturedCustomers. For organizations aiming to scale their response capacity while maintaining precision, Itinerary Assist AI represents a leading-edge solution.