Company Performance Metrics
Ian Brotherston: Independent AssessorPast Role: Sanctus, Interim CEO
Trust Alliance Group specializes in providing a comprehensive suite of services aimed at fostering, maintaining, and restoring trust between consumers and businesses. This organization operates through various business units, including the Energy Ombudsman, Communications Ombudsman, Internet Commission, and POPLA, addressing issues across multiple
sectors. Trust Alliance Group adheres to legislation such as the EU Directive on Consumer Alternative Dispute Resolution (ADR) to guide its terms of reference, ensuring compliance and effectiveness in dispute resolution and trust-building efforts. With a focus on information services, the company plays a crucial role in facilitating transparent and fair interactions between businesses and their customers.
