• Company Type For Profit
  • Contact Email info@yapinc.com

Yap pioneered the world's first high accuracy, automated speech recognition platform for "long duration" dialogues. Long duration dialogues are conversations and audio content ranging from 5 seconds to several hours. Yap specializes in accurately transcribing these dialogues for a variety of different scenarios including

voicemail-to-text, conference call transcriptions, analysis of customer phone calls and voice-activated mobile messaging.

The company was a TechCrunch finalist in 2007. Their management team previously worked on Apple's iPod, Honda's navigational systems, IBM's ViaVoice, Microsoft's Tellme speech division and Nuance's Dragon products.

Yap white labels its SaaS platform -- i.e., Yap Speech Cloud(TM) -- to enable diverse use cases, including messaging, call analytics and voicemail-to-text. For example, Microsoft uses Yap for voice-based mobile messaging applications. Their end users can say anything they want to and have Yap's platform transcribe it into text (far more convenient than typing on the fumbling with a devices keypad while driving). MetroPCS also is a Yap customer. Cincinnati Bell, a regional carrier, uses Yap-based technology to convert subscriber voicemails into text. The carrier was a competitive win away from SpinVox (now Nuance). Part of the allure for Yap's service is that it's completely automated. That means there is no need for humans listening to messages, typing them out, and then sending them back out, giving Yap a real advantage in ensuring privacy. Because Yap is completely machine powered, the company is able to offer lower costs, higher speeds and greater consistency.

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Yap was acquired by Amazon on Sep 8, 2011. This deal was done in Cash.

Frequently Asked Questions

Where is Yap's headquarters? Yap is located in Charlotte, North Carolina, United States.Who invested in Yap? Yap has 6 investors including Western Technology Investment and Sunbridge Partners.How much funding has Yap raised to date? Yap has raised .When was the last funding round for Yap? Yap closed its last funding round on Oct 7, 2010 from a Debt Financing round.