Primary Job Title Founder Primary Organization Politely
Location Santa Monica, California, United States Regions Greater Los Angeles Area, West Coast, Western US Gender Female
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Rachelle Snyder is a 2x founder and CEO based in Santa Monica, California. She is the founder of Politely, a platform where customers privately message businesses with anonymous feedback, and AI turns those chats into clear insights that drive better experiences, revenue, and customer retention. Previously, she co-founded and led Arrive Recommerce,
a recommerce and reverse logistics company that raised $25 million. DHL acquired Arrive's technology in June 2025.
Her work has been featured in Forbes, The New York Times, and The Wall Street Journal, and she was named one of Entrepreneur Magazine’s 100 Most Powerful Women of 2020. Rachelle began her career in education initiatives after earning degrees from DePaul University and the University of Pennsylvania and now focuses on building mission-driven products that improve everyday experiences for both people and businesses.
