Total Funding
39
Total FundingAngel raised
Growth Score
pts
Heat Score
-9 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
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Brand Embassy is an omnichannel cloud-based customer service platform providing AI-powered chatbot service.
- Garrison Macri: SVP, Global Partnership
- Vit Horky: Co-Founder & CEOPast Role: Inspiro Solutions, Team Member
About the Company
Brand Embassy is an omnichannel cloud-based customer service platform providing integrated social media, messaging, live chat and AI-powered chatbot service. Customers such as T-Mobile, Vodafone, Alibaba, and Puma in 30+ countries have achieved 69% higher agent productivity, 61% higher sales conversions and have scaled operations by 300% with no
additional headcount. Brand Embassy helps companies to accelerate the digital transformation of contact centers in an agile and scalable manner. The fast-growing company is headquartered in Prague, with offices in Boston, San Diego, London and Dubai. See more at www.brandembassy.com.
See our CEO, Vit Horky, talking about the digital transformation in customer care here: https://youtu.be/V_JExmeiJKo
