Company Performance Metrics
Dave Blake: Founder/CEOPast Role: Adobe, Vice President, Global Account Management
ClientSuccess is a customer success platform that empowers B2B SaaS companies to proactively manage post-sales customer relationships, measure customer health, maximize customer retention and growth, and drive a culture of customer success.
It provides a holistic approach to managing success throughout the customer lifecycle as well as provides
insights, customer analytics, and best practices that enhance the client’s company. The company also provides SuccessScore, a solution that represents the holistic health of customers; and SuccessCycle, an application that provides the framework to define, manage, and measure success throughout the entire customer lifecycle.
In addition, it offers renewal management application that allows users to track customer subscriptions; customer engagement solutions; and application to helps users mitigate risk or identify opportunities for expansion and growth; an application that helps clients in tracking key contacts, users, and executive sponsors within the organization; Support View application that integrates with customer support tools to CRM, support, social, and communication platforms; and customized scorecard to track the progress of each customer.
ClientSuccess was founded in 2014 and is based in Lehi, Utah.
