Genesys - Crunchbase Company Profile & Funding

Q: Where is Genesys's headquarters?

Genesys is located in Menlo Park, California, United States.

Q: Who invested in Genesys?

Genesys has 9 investors including ServiceNow And Salesforce Ventures.

Q: When was the last funding round for Genesys?

Genesys closed its last funding round on obfuscated from a Corporate Round round.

Overview

Genesys

Total Funding

obfuscation

Growth Score

Heat Score

Company Performance Metrics

Score

Trend

About These Metrics

AI Content may contain mistakes and is not legal, financial or investment advice.

Learn more.

Growth Score - The measure of growth based on company activity, operational metrics, and investments

Growth Trend - The change in the growth score over the given time period

Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity

Heat Trend - The change in the heat score over the given time period

Recent Milestones

Raised Funding Round

Jan 1, 1970

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Raised Funding Round

Jan 1, 1970

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+5 more milestones

See more interactive data and historical milestones on desktop for the best experience

About Genesys

CB Rank

7336

Genesys enables organizations to orchestrate the best AI-powered experiences to drive customer loyalty and growth.

Acquired by

Permira

Founded

obfuscation

Private

Corporate Round

Menlo Park, California, United States

5001-10000

www.genesys.com

Artificial Intelligence (AI)

Call Center

Cloud Computing

Debt Collections

SaaS

Software

Funding Rounds

Corporate Round

OBF

obfuscation

Private Equity

OBF

obfuscation

Private Equity

OBF

obfuscation

Key People

Anthony Bates: Chairman and CEO
Past Role: Social Capital, CEO, Growth
Sarah Whealon: Principal Solutions Consultant
Past Role: Kohl’s, Director/Product Leader, Credit & Call Center Technology

Details

Legal Name

Genesys Cloud Services

Also Known As

Genesys

Operating Status

Active

Number of Exits

obfuscation

Company Type

For Profit

Founders

Alec Miloslavsky, Greg Shenkman

About the Company

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention

while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Phone Number

(650)466-1100

Contact Email

info@genesys.com

Related Hubs

Genesys Alumni Founded Companies

Predictions & Insights

Growth Insight

See this Growth Insight

Genesys is

Lorem

to be growing

Top Contributing Factors

Recently Raised Funding

Growth Prediction

See this Growth Prediction

Top Contributing Factors

Key Employee Changes

Products & Services

Genesys Cloud CX

A cloud-based contact center platform that manages customer interactions across multiple channels using AI and automation.

Genesys Cloud EX

A standalone workforce engagement management solution focused on optimizing employee experience in contact centers.

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Financials

Company Funding

Funding Rounds

Investors

Total Funding Amount

obfuscation

Number of Funding Rounds

Unlock company funding data, including rounds, dates, amounts, and investors.

Announced Date	Transaction Name	Number of Investors	Money Raised	Lead Investors	Funding Type
obfuscated obfuscation	Corporate Round - Genesys	2	obfuscated obfuscation	Salesforce Ventures, ServiceNow	Corporate Round
obfuscated obfuscation	Corporate Round - Genesys	2	obfuscated obfuscation	Salesforce Ventures, ServiceNow	Corporate Round
obfuscated obfuscation	Corporate Round - Genesys	2	obfuscated obfuscation	Salesforce Ventures, ServiceNow	Corporate Round
obfuscated obfuscation	Corporate Round - Genesys	2	obfuscated obfuscation	Salesforce Ventures, ServiceNow	Corporate Round
obfuscated obfuscation	Corporate Round - Genesys	2	obfuscated obfuscation	Salesforce Ventures, ServiceNow	Corporate Round

Funding Rounds

Total Funding Amount

obfuscation

Number of Funding Rounds

Unlock company funding data, including rounds, dates, amounts, and investors.

Announced Date	Transaction Name	Number of Investors	Money Raised	Lead Investors	Funding Type
obfuscated obfuscation	Corporate Round - Genesys	2	obfuscated obfuscation	Salesforce Ventures, ServiceNow	Corporate Round
obfuscated obfuscation	Corporate Round - Genesys	2	obfuscated obfuscation	Salesforce Ventures, ServiceNow	Corporate Round
obfuscated obfuscation	Corporate Round - Genesys	2	obfuscated obfuscation	Salesforce Ventures, ServiceNow	Corporate Round
obfuscated obfuscation	Corporate Round - Genesys	2	obfuscated obfuscation	Salesforce Ventures, ServiceNow	Corporate Round
obfuscated obfuscation	Corporate Round - Genesys	2	obfuscated obfuscation	Salesforce Ventures, ServiceNow	Corporate Round

Investors

Unlock company funding data, including rounds, dates, amounts, and investors.

Investor Name	Lead Investor	Funding Round	Partners
ServiceNow	Yes	Corporate Round - Genesys	Amit Zavery
ServiceNow	Yes	Corporate Round - Genesys	Amit Zavery
ServiceNow	Yes	Corporate Round - Genesys	Amit Zavery
ServiceNow	Yes	Corporate Round - Genesys	Amit Zavery
ServiceNow	Yes	Corporate Round - Genesys	Amit Zavery

Investments

Investment Breakdown

Number of Investments

Number of Exits

obfuscation

Number of Acquisitions

See investment data for this company, with details on deal size, industry, stage, and more.

Announced Date	Organization Name	Lead Investor	Funding Round	Money Raised
obfuscated obfuscation	Scaled Cognition	Yes	Corporate Round - Scaled Cognition	obfuscated obfuscation
obfuscated obfuscation	Scaled Cognition	Yes	Corporate Round - Scaled Cognition	obfuscated obfuscation
obfuscated obfuscation	Scaled Cognition	Yes	Corporate Round - Scaled Cognition	obfuscated obfuscation
obfuscated obfuscation	Scaled Cognition	Yes	Corporate Round - Scaled Cognition	obfuscated obfuscation
obfuscated obfuscation	Scaled Cognition	Yes	Corporate Round - Scaled Cognition	obfuscated obfuscation

Investment Breakdown

Number of Investments

Number of Exits

obfuscation

Number of Acquisitions

See investment data for this company, with details on deal size, industry, stage, and more.

Announced Date	Organization Name	Lead Investor	Funding Round	Money Raised
obfuscated obfuscation	Scaled Cognition	Yes	Corporate Round - Scaled Cognition	obfuscated obfuscation
obfuscated obfuscation	Scaled Cognition	Yes	Corporate Round - Scaled Cognition	obfuscated obfuscation
obfuscated obfuscation	Scaled Cognition	Yes	Corporate Round - Scaled Cognition	obfuscated obfuscation
obfuscated obfuscation	Scaled Cognition	Yes	Corporate Round - Scaled Cognition	obfuscated obfuscation
obfuscated obfuscation	Scaled Cognition	Yes	Corporate Round - Scaled Cognition	obfuscated obfuscation