78
Growth Score
pts
Heat Score
17 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
Recent Milestones
Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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398063
A Cloud Contact Centre platform powered by Amazon Connect.
About the Company
OMNINGAGE is a Cloud Contact Centre powered by Amazon Connect. The platform is built on AWS and offers an omni-channel contact centre as a service without any upfront investment and commitments.
Key Solution Features:
- A modern and data packed user desktop solution which offers 360 degree view of agents, queue and team performance to business
users. - Analytics based dashboards and reporting - SMS, Whatsapp, Chat and Voice Routing - Builtin Chatbots and Virtual Assistants - AI based Conversational IVR and Self Service - Customer Sentiment Analysis - Inbound and Outbound calling - Skills based and data driven contact routing
