Company Performance Metrics
Cesar Rabelo: Founder and CEO, CTO- Denise Barroso: Cofounder and COO, CMO
PliQ aims to unite customers and companies around the world, we are the best customer experience platform for monitoring the voice of the customer and generating new business through referrals. With the use of multi-metrics (NPS, CSAT, CES, E-NPS and customized surveys, carried out through various communication channels from whatsapp to totem and
in several languages (PT, ES, EN), we take the knowledge of satisfaction/indication from clients to companies, the data is presented in real time via dashboards, with this the lawyers of the brands/products/services are presented, where they are taken to referral programs and all KPI's monitoring are also monitored in real time via PliQ, as well as those who are spreading bad experiences, to generate negotiations and follow-ups via PliQ.
