Total Funding
83
72
Total FundingSeed raised
Growth Score
-10 pts
Heat Score
-11 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
Recent Milestones
Raised Funding Round
Jan 1, 1970
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Raised Funding Round
Jan 1, 1970
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Scala is an AI operations platform built for modern contact center and customer experience leaders.
- Ardie Sameti: CEO & Co-Founder
Greg Smith: Global Head of Growth and GTMPast Role: Transcarent, Group Vice President
About the Company
Scala is an AI operations platform built for modern contact center and customer experience leaders. As CX organizations grow, they’re buried under disconnected systems, fragmented data, and endless dashboards that describe symptoms but rarely explain causes. Manual processes drain frontline teams, while leaders are left guessing why the same issues
keep resurfacing across channels.
Scala was created to bring order to that complexity.
With Scala, world-class operators see clearly, diagnose what matters, and act with confidence at scale.
